Health regulation licensure system

The South Carolina Department of Health and Environmental Control (DHEC) is seeking proposals for a comprehensive Health Regulation Licensure System to replace legacy licensing and inspection systems across five bureaus: Facilities Oversight, Healthcare Professionals, Planning and Construction, Drug Control, and Radiological Health. The solicitation requires a vendor-hosted, upgradeable software solution capable of managing approximately 8,000+ active licenses and registrations, with annual processing of thousands of inspections and applications. Mandatory vendor qualifications include implementing three similar projects within the past five years, demonstrating five continuous years of experience securing protected health information, and maintaining expertise in licensing solution implementations. The procurement timeline included a pre-proposal conference on August 11, 2020, with questions due by 4:00 PM ET that same day, and proposal submissions originally due on November 4, 2020, at 11:00 AM ET. The contract will have an initial one-year term with six potential one-year renewals, totaling a maximum seven-year period, and includes a 120-day implementation window to achieve functional capability in at least one bureau. Comprehensive pricing proposals must cover system access, hosting, implementation, annual support, training, and ancillary services across the entire contract period.

The solicitation does not specify specific set-aside designations or restrictions for disadvantaged enterprises. The current system utilizes an Oracle database containing approximately 15 GB with over 1,000 tables, with data migration focusing on active license types and supported by DHEC staff during legacy data cleansing. No incumbent vendor is explicitly identified. The system must comply with HIPAA requirements, South Carolina data security laws, and federal standards, with a preference for vendor-hosted deployment on Microsoft Azure or AWS with Active Directory integration. Alternatively, the system may be deployed on South Carolina Department of Technology's state cloud, with all government data required to remain within the continental United States. While no specific budget allocation is mentioned, the solicitation emphasizes that award will be contingent on a cost reasonableness determination. Additional technical requirements include AES-256 encryption, U.S.-based hosting in a Level III or better data center, six-year audit log retention, and a three-party data escrow arrangement.