Harlandale ISD Basic Maintenance – Aruba WiFi (E-Rate

The Harlandale Independent School District (HISD) in Bexar County, Texas, is soliciting proposals for Aruba WiFi Maintenance Services through RFP 260006, seeking comprehensive support for its wireless network infrastructure. The procurement covers maintenance and support for Aruba equipment, including access points, controllers, and ClearPass 802.1X authentication systems, serving approximately 11,100 students across multiple campuses. Vendors must submit sealed proposals through the Bonfire Portal by February 19, 2026, at 1:00 PM Central Time, with vendor questions due by January 20, 2026, at 10:00 AM Central Time. The contract term runs from July 1, 2026, through June 30, 2027, with potential two optional one-year renewals. Evaluation criteria include 30 points for pricing, 15 points for vendor reputation, 15 points for service quality, 10 points for meeting applicant needs, 10 points for past vendor relationships, 5 points for HUB/MBE/VOSB/WBE compliance, and 10 points for long-term cost analysis. Bidders must provide hourly rates for on-site technical support, defective part replacement costs, and pricing for software upgrades, patches, and technical support.

The procurement is E-Rate eligible and allows for potential multiple vendor awards. While no specific set-aside designations are exclusively mandated, the RFP includes points for HUB/MBE/VOSB/WBE compliance, suggesting a preference for diverse vendor participation. Vendors must meet stringent professional requirements, including maintaining $1,000,000 professional liability per occurrence, $2,000,000 aggregate coverage, and $2,000,000 in general and umbrella liability coverage. All vendors must undergo criminal background checks and maintain professional conduct standards while performing services in collaboration with district staff. The contract emphasizes minimal disruption to educational operations and requires vendors to provide flexible, as-needed technical support rather than prepaid services. Although specific budget ranges are not explicitly stated, the procurement structure suggests a scalable, performance-based contracting approach tailored to the district's specific maintenance and support needs for its Aruba wireless network infrastructure.