Guard Services

Scope of Work The County of Somerset is seeking security guard services for the Department of Human Services Building, 27 Warren Street, Somerville, New Jersey. Responsibility at 27 Warren Street: 1. Principally located at the Main Entrance on the First-Floor Lobby for purpose of screening and directing visitors to the building. 2. Maintains security at the 27 Warren Street facility. 3. Respond to call for security assistance within the facility from employees. 4. Protect the County staff and clients using effective crisis techniques. 5. Preserve the confidentiality of individual clients and/or documents pertaining to visitors/clients on County business. 6. Avoid inappropriate interaction with visitors/clients and personal exchanges between client and security. 7. Post location to include indoors and outdoors as required. Post orders will be created by Human Services Director. 8. Vendor will notify Human Services Director regarding any changes in guard schedule, as soon as known. While on site at 27 Warren Street, Security Guards will report directly to Human Services Director. They will maintain knowledge of the 27 Warren Street Building and parking areas and provide for the safety and security of 100+ staff of the Department of Human Services, the Department of Health, the Tax Board and the Superintendent of Schools as well as the clients and visitors that frequent the facility on a daily basis. The Security Guards selected for this post will receive an orientation to County Services that are provided at 27 Warren Street and periodic training to encourage a positive and cooperative attitude towards safety and security in line with the Mission of the Department. This includes notifying Human Services of change of new guards to receive an orientation. (The mission of the Somerset County Department of Human Services is to improve the quality of life of all county residents by promoting the economic, social, emotional, physical, and mental well-being and safety of residents and communities.) B. Duties Perform the following functions, including, but not necessarily limited to: 1. Protect the identified offices of Somerset County, all property and materials, from illegal entry, fire, theft, sabotage, espionage, malicious mischief and vandalism. 2. Require all employees to show ID 3. Greet all visitors and provide directions to them as necessary, guards are required to have visitors identify their destination within the Human Services building as well as give directions to other County buildings upon request. 4. If a visitor has identified themselves as an Intoxicated Driver Resource Center (IDRC) client, that visitor will be asked if they have an appointment. Should the visitor not have an appointment, a phone call is required to the IDRC office to inform IDRC staff of a visitor in the lobby. The visitor will wait in the lobby until the guard is directed to either allow the visitor to go to the office or tell the visitor someone will come to the lobby to escort the client to the office. 5. Secure all doors area upon exiting at end of shift and at the times prescribed by Somerset County. Guard is to turn off lobby lamps in the lobby waiting/seating at end of final shift. 6. Carry out all Security guard instructions as set forth by the County of Somerset. 7. Examine all packages, briefcases and containers for weapons and other sabotage items. 8. Prepare written records of delivery vehicles entering & leaving County premises. 9. Handle and otherwise guard classified documents in accordance with security regulations. 10.Render first aid, whenever emergency conditions warrant. 11. Perform escort duties for both personnel and consigned shipments. 12.Report persons or vehicles gaining unauthorized access to the areas or any part thereof. 13. Perform such other functions as may be appropriate and necessary in the event of situations affecting the security of the facility, such as fires, espionage, sabotage and other criminal acts, etc. 14. Perform occasional additional guard service in conjunction with special interests of the Board of County Commissioners of the County of Somerset, e.g. caused by emergencies or adverse weather conditions. 15. Prepare and ensure orders, instructions and reports in connection with above functions. This list may not be all inclusive. 16. Guard reports and records are to be turned in to the designated County office weekly. This includes all watch clock tape. 17. Successful bidder to furnish transportation to cover all guard posts under this contract. 18. Subcontracting is not allowed. C. General Orders All guards performing UNIFORMED SECURITY SERVICE at the Somerset County Human Services Building shall adhere to the following: 1. Guards shall report for duty in time to be at their assigned posts at the prescribed time their work shift begins. 2. Guards shall report for duty in full company uniform in a neat and clean manner, clean shaven if appropriate, well groomed, and shoes shined. 3. Guards shall respect all County rules about smoking and will enforce such rules where violations are noted. 4. Guards shall not make personal calls on County telephones nor will they receive such calls. Business calls will be kept to a minimum. Guards are not to receive personal visitors during assigned working hours. 5. Guards are not permitted to bring in or to use during their shift - iPods, iPads, radios, televisions, books, magazines, newspapers, or personal cell phone other than emergencies. 6. Guards shall thoroughly familiarize themselves with the facility, including all entrances and exits. Know the location of telephones and fire alarm procedures. Become familiar with fire signals and know exactly who to call. 7. Recognize hazardous conditions or procedures and report them to the County Representative. Conditions such as water leaks, broken windows or doors or any other safety hazards are examples. 8. Guards shall remain on their assigned post until properly relieved. 9. The following activities by any guard will be cause for immediate removal from County facilities. a. Gambling or permitting gambling on the premises b. Drinking alcoholic beverages or permitting same on premises c. Reporting for duty in an intoxicated condition d. Solicitation for any purpose during working hours e. Sleeping on duty f. Possession and/or use of any Controlled Dangerous Substance g. When requested by the County for any reason deemed to be detrimental 10. Once removed, a guard shall not be reassigned under this contract. Whenever removal is warranted, a replacement guard will be assigned immediately. 11. Prior to assignment of any guards, the County requires certification that a pre-employment screening consisting of both a drug test and background check has been completed. The Sheriffs Department will conduct background checks (see form enclosed Appendix A). The date of this pre-employment screening shall not be more than 30 days old. 12. At no time will any guard post be unattended or abandoned. 13. No guard shall report for duty if he or she has worked 16 hours prior to reporting. Rev. 9/2024 18 D. Hours: 1. **Regular: Monday through Thursday 8:00 AM to 9:00 PM Friday 8:00 AM to 5:30 PM 2. Weekends: Saturdays/Sundays (occasionally and as scheduled) 3. Holidays (See Exhibit B) **Mondays and Tuesdays when IDRC is in session until 10 PM (yearly schedule of dates will be provided, approximately 48 dates.)