Gateway Center Security Guard Services

The City of Albuquerque, through its Purchasing Division and Health, Housing, and Homelessness Department, is issuing a Request for Proposals (RFP) to procure unarmed uniformed security guard services for the Gateway Center, a city-owned facility located at 5400 Gibson Boulevard SE in Albuquerque, New Mexico that houses homeless-related programs and services. The City seeks to contract with one qualified vendor to provide 24/7 interior and exterior security patrols, access control, and protective services across the facility. Required staffing positions include one Command Center Manager, one on-site Supervisor (Level II certification), one Internal/External Rover, two Door Entry personnel, one External Vehicle Patrol officer, one Package Liaison, and one Internal/External Perimeter guard (Level II). All security personnel must maintain current New Mexico State security guard certification at either Level One or Level Two, possess U.S. citizenship or work authorization, hold high school diplomas or equivalents, maintain valid New Mexico driver's licenses, pass criminal background checks, and meet physical requirements including the ability to lift 25 pounds and stand/walk for up to 12-hour shifts. The mandatory pre-proposal conference is scheduled for April 20, 2026, at 2:00 p.m. at the Gateway Center location, with proposals due by May 13, 2026, at 4:00 p.m. Mountain Time through the City's eProcurement system (Bonfire). The anticipated contract term is one year with three potential one-year renewal extensions. Evaluation criteria include the offeror's general approach and required plans (200 points), detailed task plans (200 points), experience and qualifications (100 points), project management and resources (300 points), transition plan (100 points), and cost proposal (100 points).

The RFP documentation does not identify any set-aside designations, disadvantaged enterprise restrictions, or incumbent vendors. The successful contractor bears all costs for uniforms, vehicles, communication systems, training, equipment, and employee management, and the City reserves the right to modify posts, hours, and staffing levels at any time without notice. The cost proposal must be submitted separately from the technical proposal and should include detailed hourly rates for each security position, monthly vehicle costs inclusive of fuel and maintenance, and all associated overhead and profit margins. The contractor must respond to unplanned security requests within three hours, with one-hour response times for post vacancies. No specific budget amount or award value is disclosed in the available RFP documents, though the rate card (Appendix A) establishes the billing structure for the seven distinct security positions and vehicle operations on which pricing should be based.