FY26 Outreach Systems Software Licensing & Maintenance

The state of Illinois is seeking a small purchase procurement with sole source conditions for Neoserra Outreach Software Systems, specifically for FY26 Outreach Systems Software Licensing & Maintenance. The contract opportunity (ID: 68406f6af471df4ebe004532) was posted on June 2, 2025, with a proposal due date of June 5, 2025. The procurement appears to be focused on software licensing and maintenance services for an outreach system, likely involving comprehensive software solutions for tracking and managing organizational interactions. While specific technical deliverables are not extensively detailed, the procurement suggests a need for ongoing software licensing, maintenance, and potentially system support for the Neoserra platform. Vendors must carefully review and complete the comprehensive Standard Illinois Certifications document, which requires attestation to 33 specific compliance areas covering legal, ethical, labor, and operational standards. Potential respondents must demonstrate full compliance with state regulations, including non-discrimination policies, workplace conduct standards, and various operational certifications.

The procurement appears to have no explicit set-aside designations or specific restrictions on respondent types, though vendors must meet the extensive certification requirements outlined in the standard terms and conditions. The standard terms indicate mandatory compliance provisions, including prevailing wage requirements and minority contractor initiatives. Insurance requirements are significant, with vendors needing general commercial liability coverage of $1,000,000 per occurrence, auto liability coverage, and worker's compensation insurance. While a specific contract value is not disclosed, the classification as a small purchase suggests a relatively modest budget range. The sole source condition implies that Neoserra is the preferred or exclusive provider of the required outreach systems software, which may limit competitive bidding. Vendors must be prepared to demonstrate comprehensive operational capabilities, maintain detailed records for three to five years, and comply with both state and federal regulatory standards throughout the contract term.