FY13 - UC0 - UCC Call Center Repair and Maintenance

The District of Columbia is seeking contractors for a specialized call center repair and maintenance project identified under procurement ID 66c85d6d829eb5d8690749dc. The contract, designated as FY13 - UC0 - UCC Call Center Repair and Maintenance, appears to focus on comprehensive maintenance and repair services for a unified communications call center infrastructure. The procurement was officially posted on June 18, 2013, with a very tight response deadline of June 21, 2013, indicating an urgent procurement timeline. Potential vendors are expected to demonstrate technical expertise in call center systems, with specific capabilities in diagnosing, repairing, and maintaining complex communication technologies. The contract likely requires detailed documentation of all repair activities, comprehensive system assessments, and potentially rapid response times for critical infrastructure maintenance.

While specific set-aside designations are not explicitly detailed in the provided information, government procurements often include provisions for disadvantaged business enterprises or local small business participation. The brevity of the contract opportunity description suggests potential constraints on vendor qualifications, likely requiring specialized technical certifications or previous experience with municipal communication systems. The compressed timeline between posting and response deadline implies this may be a time-sensitive project with immediate infrastructure needs. Although no specific budget range is provided, municipal call center maintenance contracts typically range from moderate to significant investment levels, depending on the complexity of the existing communication infrastructure. Vendors interested in responding would need to carefully review the full solicitation document to understand precise qualification requirements and submission protocols.