FY'15-RFQ-dcoa-customer satisfaction survey-dcss suppliers only

The District of Columbia Office on Aging (DCOA) has issued a Request for Quotes (RFQ) for a Customer Satisfaction Survey specifically targeting DCSS Suppliers. This procurement opportunity, identified by the contract ID 66c85bd2829eb5d86907376a, was posted on April 27, 2015, with a submission deadline of May 1, 2015. The solicitation appears to be seeking a comprehensive survey research service focused on evaluating customer experience and satisfaction among suppliers within the DCOA's network. The primary objective seems to be gathering actionable insights about service quality, supplier performance, and potential areas of improvement for the agency's vendor ecosystem. While specific evaluation criteria are not explicitly detailed in the provided information, typical survey research procurements often require vendors to demonstrate expertise in survey design, data collection methodologies, statistical analysis, and reporting capabilities.

The contract opportunity appears to be open to DCSS Suppliers, suggesting potential restrictions or limitations on who can respond to the RFQ. No specific set-aside designations for disadvantaged enterprises are mentioned in the available information. Similarly, details about incumbent vendors, existing technological infrastructure, or precise budget allocations are not provided. The brevity of the contract notice indicates this may be a relatively small-scale procurement focused on a specific research objective. Given the narrow timeframe between posting and submission dates (only a few days), this appears to be a time-sensitive project that requires quick turnaround from potential respondents. Without more context, it is difficult to estimate the potential award value, but similar municipal customer satisfaction survey projects typically range from $10,000 to $50,000 depending on scope and complexity.