F5 Hardware/Software Maintenance Renewal

The Comptroller of Maryland, Information Technology Division is soliciting proposals for F5 hardware and software maintenance renewal under PORFP E00P6600240, a Small Business Reserve procurement limited to certified small business vendors, with proposals due November 24, 2025 at 10:00 a.m. This is a Secondary Competition restricted to Master Contractors already awarded under the Hardware and Associated Equipment and Services 2012 Master Contract (060B2490022); responding vendors must submit a Letter of Authorization from F5 or an authorized distributor.

Only businesses certified by GOSBA under Maryland State Finance and Procurement Article 14-501 through 14-505 are eligible for award. Vendors must be authorized F5 resellers and provide manufacturer documentation including MSRP screenshots and, if applicable, Mercury Affidavits.

The scope covers maintenance for ten line items: four F5-BIG-BTA-I5800 devices, four F5-ADD-BIG-FB-2 devices, and two F5-BIG-DNS-I2600 devices, identified by serial number. All equipment requires F5SVC BIG-IP SERVICE at Premium level (Level 1-3) with 24x7 support coverage for a 12-month service term. The procurement encompasses multiple functional areas including network communication equipment, installation and training services, manufacturer's extended warranty, and security/camera equipment. The MBE goal for installation and training services (FA IV) is 0.00 percent.

Place of performance is the Comptroller of Maryland, Information Technology Division, 108 Carroll Street, Annapolis, Maryland 21401. Submitted pricing must remain valid for at least 90 days following the proposal due date. The contractor may not impose restocking fees for items returned due to damage or incorrect shipment. Questions are due November 17, 2025 at 4:00 p.m. EDT. Primary contact: Bernice Jeffries (410-260-7594, bjeffries@marylandtaxes.gov); on-site contact: Ronni Dadds (410-260-7177, rdadds@marylandtaxes.gov).