Exam Services

The Commonwealth of Massachusetts Division of Insurance is seeking qualified vendors to provide licensing examination and continuing education goods and services for the licensure of insurance producers and other license types. The successful contractor(s) will be responsible for exam processing, including test development, application processing, test administration, scoring, and reporting. Additionally, the contractor(s) will provide continuing education administration services. The initial contract term is up to three years with the option to renew for up to three additional one-year terms. Proposals will be evaluated based on criteria such as firm qualifications, relevant experience, approach, security, information delivery, and fee competitiveness. The Request for Response was posted on April 22, 2015, and responses are due by June 12, 2015.

The procurement does not include any specific set-aside requirements, but the Commonwealth's Supplier Diversity Program encourages participation from minority-owned, women-owned, and service-disabled veteran-owned businesses. The current contractor, Prometric, Inc. of Baltimore, MD, was awarded the previous contract based on an evaluation process that scored responses on various criteria. The estimated contract value is in excess of $50,000 over the life of the contract, and the successful bidder(s) will charge and collect fees directly from applicants.