Evofinder Extended Warranties

The County of Orange, Sheriff-Coroner Department is requesting competitive bids for extended warranty services on Evofinder ballistic identification systems under IFB #060-3079002-NB, with bids due July 23, 2026 at 4:00 PM and questions due July 14, 2026. A 5% preference deduction applies to certified Orange County Local Small Business (OCLSB) and Disabled Veteran Business Enterprise (DVBE) bidders; an 8% preference applies to vendors certified as both OCLSB and DVBE.

The scope covers comprehensive maintenance, repair, software updates, and technical support for four systems: an EWS-1 System, an SAS-1 System, and two DAS-1 Systems with associated scanners (Serial Numbers M07U140814 and M07U200911). Deliverables include unlimited telephonic and internet technical support during business hours (8 AM to 5 PM PST) with a maximum 24-hour response time, on-site service at the Orange County Crime Lab where possible, mechanical maintenance and repair, software patches, and factory-certified replacement parts.

The initial contract term is three calendar years commencing September 18, 2026, with two optional one-year renewal terms subject to mutual written agreement and County Board of Supervisors approval. Pricing must be firm fixed-fee, submitted by line item for Years 1–3 of the initial term and Years 1–2 of renewal. No price increases are permitted during Year 1; subsequent increases require documented proof of cost increases with 30 days' advance notice, and all price decreases must automatically extend to the County.

Bidders must maintain Commercial General Liability of $1 million per occurrence/$2 million aggregate, Automobile Liability of $1 million combined single limit, statutory Workers' Compensation, and Employers Liability of $1 million. Contractors must also hold current OCLSB and/or DVBE certification, a valid D-U-N-S number, a UEI number, and confirmation of no active SAM.gov exclusions. The contract may be extended to other governmental and nonprofit entities under a Cooperative Program, requiring a 2% administrative rebate on subordinate contract sales and quarterly reporting. All bids must be submitted electronically through the County's eProcurement Portal; no other submission format is accepted.