Enterprise Resource Planning Software and Implementation Services

The City-County Information Technology Commission (CCITC), serving Marathon County and the City of Wausau, Wisconsin, is soliciting proposals for a comprehensive Enterprise Resource Planning (ERP) software and implementation services procurement. The project aims to replace the current Cayenta system and consolidate approximately 26 supplementary applications across 16 functional areas, including financial management, human resources, procurement, payroll, time and attendance, budget management, and revenue management. Vendors must demonstrate expertise in ERP system deployment, change management, staff training, and ongoing support services. The RFP requires detailed technical specifications, functional requirements, and performance standards addressing each of these areas. Key procurement dates include a pre-proposal vendor teleconference held on November 19, 2020, a vendor question deadline of December 2, 2020, proposal submission deadline of January 15, 2021 at 4:00 PM CST, shortlist vendor notification anticipated for the week of February 8, 2021, and vendor demonstrations scheduled for the week of March 8, 2021. The evaluation process will assess vendor capabilities, proposed solutions, pricing models, implementation timelines, and long-term support commitments.

The procurement does not specify specific set-aside designations or restrictions on responding organizations. Twenty-three vendors participated in the pre-proposal teleconference, including major technology firms such as Tyler Technologies, Oracle, Workday, and Infor. The current infrastructure involves multiple systems with separate databases, charts of accounts, and Employer Identification Numbers (EINs) for each entity. Each organization (City, County, and CCITC) will independently pay for its own system instance. The entities currently use Cayenta for financials and payroll, IntelliTime and paper-based processes for time and attendance, NeoGov and Taleo for recruiting, and numerous supplementary applications. While no specific budget range is disclosed, the RFP emphasizes finding the most suitable solution to meet organizational needs. An additional requirement involves addressing the City of Wausau's special assessment functionality for street and sidewalk project tax assessments, with vendors asked to indicate whether they can provide such capabilities as an optional module.