Enterprise Database Management Software Solution
Closed State & local contract opportunity
- Solicitation number
- 2023-RFP-012
- State
- Ohio
- Responses due
Opportunity facts
- Jurisdiction
- Point of contact
-
- Michelle Robinson micheller@neoride.org (330) 819-4166
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
NEORide, a Council of Governments representing 41 regional transit agencies across 11 states, is seeking proposals for an Enterprise Database Management Software Solution through a Request for Proposals (RFP) released on October 7, 2025. The procurement aims to secure a commercial, off-the-shelf Software-as-a-Service (SaaS) solution that provides comprehensive database and content management tools for public transit agencies. The solution must support paperless operations, workflow management, digital record-keeping, staff collaboration, and safety program compliance with federal Public Transportation Agency Safety Plan (PTASP) requirements. Key deliverables include unlimited user access, online training, data storage, automatic updates, and a fixed annual pricing structure. The software must offer extensive features such as paperless form management, reporting, learning management, compliance tracking, customer service logging, attendance monitoring, and document management. Proposals are due electronically on October 17, 2025, at 4:00 pm EST, with all questions to be submitted through the Portal's Question and Answer (Q&A) tab. NEORide intends to select up to two vendors for a five-year contract.
The RFP explicitly notifies proposers that disadvantaged business enterprises will be afforded full opportunity to submit proposals without discrimination based on race, color, sex, or national origin. The contract will be funded through a 0.75% administration fee paid to NEORide by awarded contractors, calculated based on actual project sales. Participating agencies currently include CityBus (Indiana), HIRTA (Iowa), LCTA (Pennsylvania), and Fairfield County Transit (Ohio), but the contract will be available to all current and future NEORide members. The contract's award is subject to concurrence by the Ohio Department of Transportation and the United States Department of Transportation, with a Master Service Agreement to be developed. Participating agencies will complete a partnership agreement accepting the terms and pricing of the master service agreement, with billing options flexible to accommodate direct agency billing or centralized billing through NEORide. While specific budget ranges are not explicitly stated, the pricing will be tiered based on agency size, determined by the number of buses or personnel, allowing for scalable and predictable long-term financial planning.
Opportunity text
2 versions
Update #2 · Latest ·
NEORide is seeking proposals for a Enterprise Database Management Software Solution. The scope of work/specifications is outlined in the Request for Proposal (RFP). The successful Proposer shall meet the terms and conditions set forth in this document and all other attachments.
All interested contractors must register as detailed in the solicitation. All questions should be submitted electronically via the Portal's Question and Answer (Q & A) tab.
All proposals must be received electronically on or before Friday, October 24, 2025 at 4:00 pm (EST) via the Portal
The right is reserved to accept any proposal/bid or any part or parts thereof or to reject any and all proposals/bids. Acceptance of any proposal/bid is subject to concurrence by the Ohio Department of Transportation and the United States Department of Transportation.
Any contract resulting from these proposals is subject to financial assistance contract between NEORide and the United States Department of Transportation and the Ohio Department of Transportation. Agreements are established through free, full, and open competition as described by the laws of the State of Ohio and are available for other NEORide entities anywhere in the United States, subject to each entity's jurisdictional law and regulation. A Master Service Agreement will be developed with NEORide. Those agencies wishing to utilize the contract will complete a partnership agreement accepting the terms and pricing of the master service agreement. Billing can be done either directly to the NEORide agencies or to NEORide itself depending on the terms of the agreement.
NEORide hereby notifies all proposers that, regarding any contract entered into pursuant to this RFP, advertisement or solicitation, disadvantaged business enterprises will be afforded full opportunity to submit proposals in response and will not be subjected to discrimination on the basis of race, color, sex or national origin in consideration for an award.
Purchasing Procedures:
- Agreements are established through free, full, and open competition as described by the laws of the State of Ohio and are available as a cooperative agreement for other NEORide members anywhere in the United States, subject to each entity's jurisdictional law and regulation. Purchase orders or participation agreements are issued by participating governmental entities directly to the Vendor or vendor-assigned dealer. A copy of the purchase orders or participation agreement are sent to NEORide offices where they are reviewed by NEORide staff and forwarded to the Vendor. In some instances, the entity may send the purchase orders or equivalent directly to the vendor and report the purchase to NEORide.
- Note: It is always the vendor's responsibility to report all sales under the agreement to NEORide.
Update #1 ·
NEORide is seeking proposals for a Enterprise Database Management Software Solution. The scope of work/specifications is outlined in the Request for Proposal (RFP). The successful Proposer shall meet the terms and conditions set forth in this document and all other attachments.
All interested contractors must register as detailed in the solicitation. All questions should be submitted electronically via the Portal's Question and Answer (Q & A) tab.
All proposals must be received electronically on or before Friday, October 17, 2025 at 4:00 pm (EST) via the Portal
The right is reserved to accept any proposal/bid or any part or parts thereof or to reject any and all proposals/bids. Acceptance of any proposal/bid is subject to concurrence by the Ohio Department of Transportation and the United States Department of Transportation.
Any contract resulting from these proposals is subject to financial assistance contract between NEORide and the United States Department of Transportation and the Ohio Department of Transportation. Agreements are established through free, full, and open competition as described by the laws of the State of Ohio and are available for other NEORide entities anywhere in the United States, subject to each entity's jurisdictional law and regulation. A Master Service Agreement will be developed with NEORide. Those agencies wishing to utilize the contract will complete a partnership agreement accepting the terms and pricing of the master service agreement. Billing can be done either directly to the NEORide agencies or to NEORide itself depending on the terms of the agreement.
NEORide hereby notifies all proposers that, regarding any contract entered into pursuant to this RFP, advertisement or solicitation, disadvantaged business enterprises will be afforded full opportunity to submit proposals in response and will not be subjected to discrimination on the basis of race, color, sex or national origin in consideration for an award.
Purchasing Procedures:
- Agreements are established through free, full, and open competition as described by the laws of the State of Ohio and are available as a cooperative agreement for other NEORide members anywhere in the United States, subject to each entity's jurisdictional law and regulation. Purchase orders or participation agreements are issued by participating governmental entities directly to the Vendor or vendor-assigned dealer. A copy of the purchase orders or participation agreement are sent to NEORide offices where they are reviewed by NEORide staff and forwarded to the Vendor. In some instances, the entity may send the purchase orders or equivalent directly to the vendor and report the purchase to NEORide.
- Note: It is always the vendor's responsibility to report all sales under the agreement to NEORide.
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