Employee Recognition System

The Florida Department of Revenue (FDOR) is seeking a vendor-hosted, cloud-based Software as a Service (SaaS) solution for an Employee Recognition System to serve approximately 4,500 employees across Florida and the United States. The procurement aims to implement a comprehensive system supporting four recognition types: service milestones, retirement, agency-wide nominated awards, and local on-demand recognition. Key deliverables include a system with nomination workflows, point-based or catalog-based award selection, robust reporting capabilities, and integration with existing organizational systems. Vendors must provide detailed pricing for software licenses, implementation, project management, and fulfillment services. The evaluation will be based on technical capabilities and cost, utilizing a comprehensive scoring mechanism that considers system features, implementation approach, security, and overall organizational value. Vendor questions are due by June 30, 2025, at 12:00 PM ET, with proposals required by July 30, 2025, at 2:00 PM ET. The initial contract term is five years, with potential for five additional renewal years.

While no specific set-aside designations or restrictions on respondent organizations were explicitly mentioned, the procurement targets a sophisticated SaaS solution with specific technical requirements. The proposed system has a budget allocation of $65,000 annually, with recognition awards ranging from $1 to $75. The vendor will be responsible for providing branded awards across multiple categories, including retirement items, service milestone recognitions, local recognition items, and quarterly agency-wide awards. The system must support multiple recognition types and provide flexible award distribution mechanisms. The total potential contract value could reach $650,000 over the maximum ten-year period, considering the annual budget and potential renewal terms. Integration capabilities with existing FDOR systems will be a critical evaluation criterion, suggesting the selected vendor must demonstrate technical adaptability and comprehensive solution design.