Emergency Patient Look-Up System (E-PLUS)

Leon County and the Florida Agency for Health Care Administration are pursuing a single-source procurement for the Emergency Patient Look-Up System (E-PLUS), also known as Patient Lookup Unified System for Emergencies Enterprise Edition (PULSE EE). The procurement seeks operation and maintenance of a technical solution designed to improve clinical case augmentation and care coordination for persons displaced during declared emergencies. Specific system capabilities include enabling emergency personnel, clinicians, and public health authorities to coordinate treatment efforts, view patient health records, connect to statewide care networks, search patient data, and access clinical documents during emergency situations. The contract term is three years, spanning from July 1, 2025, through June 30, 2028, with a solicitation posted on February 3, 2025, and a final day for receipt of information set for February 24, 2025. Key deliverables include system licensing, new feature development, program management, and technical management services that support emergency response coordination.

The procurement is intended as a single-source contract with PointClickCare Technologies Inc., the sole vendor deemed capable of meeting the state's emergency preparedness technology needs. The system was originally developed through a collaborative effort involving Audacious Inquiry (acquired by PointClickCare in 2021), the Office of the National Coordinator for Health IT, and the Sequoia Project. Total contract value is $2,250,000, with a detailed budget breakdown including $990,000 for E-PLUS licensing, $882,000 for new features and configurations, $236,250 for program management, and $141,750 for technical management. Funding for the operations and maintenance has been approved by the Centers for Medicare and Medicaid Services. No specific set-aside designations or restrictions on responding organizations were mentioned in the procurement documentation, and the contract appears to be specifically targeted to the identified vendor based on their unique technological capabilities and prior system development experience.