Emergency Medical Dispatch Protocol Reference System, Quality Assurance and Training

This state and local contract opportunity is for an Emergency Medical Dispatch Protocol Reference System (EMDPRS), Quality Assurance, and Training services issued by the Commonwealth of Massachusetts Executive Office of Public Safety and Security State 911 Department. The State 911 Department is seeking to establish a list of qualified vendors to provide EMDPRS, associated quality assurance programs, and training, certification, and recertification services for public safety answering points (PSAPs), regional emergency communication centers (RECCs), and certified emergency medical dispatch (EMD) resources throughout the Commonwealth. The initial contract period will run from July 1, 2011 through June 30, 2014, with three 12-month renewal options available. Responses to the Request for Response (RFR) were due by June 3, 2011, with the Department reserving the right to re-open the solicitation during the first calendar year of the initial contract period on the 15th day of every other month.

The Commonwealth has indicated that this contract may be funded with federal funds and that minority- and women-owned businesses are encouraged to submit responses. A Supplier Diversity Program Plan is required as part of the bid submission. The contract has been awarded to APCO Institute, Inc., PowerPhone, Inc., and Medical Priority Consultants dba Priority Dispatch. No specific pricing terms, set-asides, or budget ranges were provided in the available documentation, though the RFR indicated that the rates provided in the Cost Table would become fixed for the initial contract term.