Electronic Security Systems Alarm Monitoring

The Oregon Military Department (OMD) is soliciting quotes for Underwriters Laboratories (UL827 and UL2050) listed remote alarm monitoring services for electronic security systems across National Guard installations statewide. The Request for Quote (RFQ) 239996B001 seeks a contractor to provide comprehensive monitoring services for multi-zone, multi-area configurations, including primary and partition accounts. Key deliverables include notification of law enforcement and designated OMD personnel, system information reporting, LED background checks on monitoring personnel, and maintaining redundant communication and power systems. Bidders must demonstrate 3-5 years of experience in electronic security system (ESS) monitoring and UL certification. The procurement requires the selected vendor to handle data entry modifications, accept and dispatch duress codes, and support a phased implementation approach. Quotes are due by February 9, 2023, at 10:00 AM, with an initial anticipated contract term of two years and potential renewal options extending up to ten years.

The RFQ does not explicitly specify set-aside designations or restrictions on respondent types. No incumbent vendor information is provided in the documentation. The solicitation indicates a phased implementation schedule, with 10-15 accounts to be integrated in Fiscal Year 2023 and remaining accounts brought online in Fiscal Year 2024 according to OMD's equipment replacement timeline. Physical system installations and modifications will be managed by OMD or a federal ESS installation contractor, while the monitoring company will focus on service provision. The contract includes no guaranteed minimum number of alarms to be monitored, and specific pricing terms are not detailed in the available documents. The monitoring services will cover facilities statewide, with the contractor expected to integrate with existing OMD infrastructure and communication protocols. While specific budget ranges are not disclosed, the comprehensive monitoring requirements suggest a substantial and complex service engagement.