E-ticketing Platform Implementation

The Tennessee Department of Transportation Information Technology Division is soliciting proposals to design, develop, and implement a comprehensive e-ticketing platform (Solicitation ID 40100-51863), with responses due October 27, 2026. Questions and comments are due October 13, 2026.

Access to detailed solicitation materials requires execution of a comprehensive Non-Disclosure Agreement before bid submission. The NDA restricts disclosure of confidential state data to authorized personnel with a legitimate need-to-know, prohibits use of information for purposes other than bid exploration without written state consent, requires compliance with National Institute of Standards and Technology Special Publication 800-88 standards for data destruction upon contract termination, and establishes Tennessee law as governing jurisdiction with venue in the Tennessee Claims Commission or Tennessee state and federal courts. All confidential information remains the property of the State of Tennessee.

Prospective bidders must register to do business with the State of Tennessee prior to proposal submission, a process that typically requires 10–14 days for completion. The solicitation coordinator is Camryn Cholewinski of the Procurement and Contracts Division, Tennessee Tower, 11th Floor, 312 Rosa L. Parks Boulevard, Nashville, Tennessee 37243; inquiries should be directed to TDOT.RFP@tn.gov.