Drinking Water Services

Pinal County, Arizona is issuing Request for Proposal 266331 for comprehensive drinking water services to be delivered to over 100 county facilities across multiple geographic regions including Arizona City, Casa Grande, Eloy, Maricopa, Coolidge, Florence, and other countywide locations. The procurement seeks a qualified vendor to provide high-volume, reliable service including bottled water in 3-gallon and 5-gallon containers, water dispensers (top-loading and bottom-loading coolers with hot/cold capability), tankless purified water and reverse osmosis systems with optional ice-making capability, and associated supplies such as disposable cups and wall-mounted cup dispensers. Service delivery will occur on a bi-weekly schedule for standard coolers and monthly billing for bottleless systems, with estimated monthly usage ranging from 2 to 30 gallons per location depending on facility size. Mandatory vendor requirements include demonstrated significant experience with reliable water delivery services and established routes, an office location within 150 miles of Pinal County, trained personnel for delivery and equipment maintenance, water quality compliance with federal, state, and local health regulations, 48-hour turnaround for emergency deliveries and repairs, 24-hour remediation of missed deliveries, telephone customer service available 7 a.m. to 6 p.m. with United States-based support, and online customer service portal access for invoices and delivery tracking. Evaluation criteria include firm experience and qualifications, technical approach, key personnel and staffing plans, cost proposal, and references (preferably 2 government and 1 non-government reference). The deadline for submitting questions is May 22, 2026 at 2:00 p.m. MST, with proposals due electronically through the Bonfire Purchasing System by June 11, 2026 at 2:00 p.m. MST, and the contract is anticipated to commence July 1, 2026 through June 30, 2027, with four optional one-year renewal periods.

This solicitation does not identify set-aside designations for disadvantaged enterprises or restrictions limiting responding organizations beyond standard Arizona governmental agency purchasing provisions. No current incumbent vendor is identified, indicating this represents a new competitive procurement opportunity. Pricing must be all-inclusive and submitted on the County's prescribed fee schedule covering monthly cooler rentals, water bottle exchanges, bottled water cases, tankless reverse osmosis cooler rental options, setup fees, and service fees, with monthly billing preferred and no minimum orders required. The County reserves the right to request additional services at existing locations or add new delivery locations during the contract term. Successful vendors must maintain comprehensive insurance coverage including workers' compensation, commercial general liability of $1,000,000 per occurrence, automobile liability of $1,000,000 combined single limit, and provide additional insured status for Pinal County. The estimated project budget ranges between $100,000 and $300,000.