Department of Social Services Staffing Study

Rowan County, North Carolina is soliciting proposals from qualified consulting firms to provide a comprehensive Department of Social Services Staffing Study. The selected consultant will conduct a thorough assessment of the department's work processes, workloads in various program areas, and provide recommendations for process improvements, staffing reorganization, and/or increased staffing. The RFP outlines the key deliverables, which include a detailed analysis, findings, and actionable recommendations to enhance the department's efficiency and service delivery. Qualified firms must demonstrate relevant experience, strong qualifications of the proposed project team, and a robust understanding of the scope of work. The evaluation criteria prioritize the response to the scope of work (40%), qualifications (30%), cost (15%), and references (15%). Proposals are due by April 30, 2024 at 3:00 PM ET, and the county reserves the right to retain the selected vendor for any subsequent phases if both parties agree and the county is satisfied with the work performed.

This procurement is open to all qualified consulting firms, and there are no set-aside designations or restrictions on the types of organizations that can respond. The county has not identified any incumbent vendors or current contractors for this project. The RFP does not provide a specific budget range, but the county will consider cost as a factor in the evaluation process, though it will not be the sole determining criterion.