Dental Laboratory Services

United Community & Family Services (UCFS), a nonprofit 501(c)(3) Federally Qualified Health Center in Eastern Connecticut, is requesting proposals for dental laboratory services including crowns, bridges, complete and partial dentures, repairs, relines, and related work, with proposals due October 16, 2026 at 2:00 p.m. EDT. The vendor question-and-answer period closed October 7, 2026.

The solicitation is open to all vendors. No set-asides or preference programs apply. Vendors must carry Commercial General Liability insurance of at least $1 million per occurrence, Business Automobile Liability of $1 million, Workers Compensation coverage, and Umbrella/Excess Liability of $1 million, with UCFS named as an additional insured on a primary, non-contributory basis. Selected vendors may be required to execute a Business Associates Agreement for HIPAA compliance, and all vendors and subcontractors are subject to federal debarment checks.

Proposals must include itemized pricing for all dental laboratory services (materials, shipping, rush fees, remakes, and additional charges), turnaround times, delivery options, remake policies, and payment terms. UCFS evaluates proposals on cost analysis, quality guarantees and remake policies, experience with comparable services, staff credentials, turnaround times, technology capabilities for case submission and tracking, proof of required insurance coverage, and reference checks. No specific contract value or line-item quantities are stated. The contract term is not specified.

UCFS reserves the right to reject any and all proposals, award portions of the contract to different vendors, and apply additional selection criteria not identified in the RFP. The anticipated award date is October 23, 2026, with service commencement on November 1, 2026. Proposals must be submitted in two copies via hand delivery or overnight mail to Luis Negron at UCFS, 47 Town Street, Norwich, Connecticut 06360, or via email at lnegron@ucfs.org. Delivery is on a Free On Board (FOB) Destination basis.