39261_Oct_19_26_solicitation_doc.pdf

This is a Request for Proposal (RFP) solicitation document issued by United Community & Family Services (UCFS), a nonprofit Federally Qualified Health Center located in Norwich, Connecticut. UCFS is seeking qualified dental laboratories to provide crowns, bridges, complete and partial dentures, repairs, relines, and related dental laboratory services. The solicitation was open to all vendors with no set-asides or preference programs applied. The vendor question-and-answer period was conducted from October 2, 2026 at 7:15 a.m. EDT through October 7, 2026 at 1:45 p.m. EDT. Proposals were due on October 16, 2026 at 2:00 p.m. EDT. The anticipated award date is October 23, 2026, with service commencement on November 1, 2026. No specific contract term duration or renewal options are identified in the solicitation.

Proposals must include itemized pricing for all dental laboratory services including materials, shipping, rush fees, remakes, and additional charges, along with turnaround times, delivery options, remake policies, and payment terms. Vendors must carry Commercial General Liability insurance of at least $1 million per occurrence, Business Automobile Liability of $1 million, Workers Compensation coverage, and Umbrella/Excess Liability of $1 million, with UCFS named as an additional insured on a primary, non-contributory basis. Selected vendors may be required to execute a Business Associates Agreement for HIPAA compliance. UCFS evaluates proposals based on cost analysis, quality guarantees and remake policies, experience with comparable services, staff credentials, turnaround times, technology capabilities for case submission and tracking, proof of required insurance coverage, and reference checks. Delivery is on a Free On Board (FOB) Destination basis with vendor-specified payment terms. No specific contract value or line-item quantities are stated. UCFS reserves the right to reject any and all proposals, award portions of the contract to different vendors, and apply additional selection criteria not identified in the RFP. Proposals must be submitted in two copies via hand delivery, overnight mail, or email to Luis Negron at lnegron@ucfs.org.