Demand Response Mobility Software

The Salem Area Mass Transit District (SAMTD) in Marion County, Oregon, is conducting a competitive Request for Proposals (RFP 22-026) to replace its current ADA Paratransit routing and dispatching software system. The procurement seeks a fully automated software solution that provides real-time, batch order taking, scheduling, and dispatching of paratransit transportation trips for its Cherriots Lift and Shop and Ride programs. Key deliverables include incident management software, system installation, comprehensive training, integration with existing SAMTD systems, and software licenses and maintenance for two additional years. The successful vendor must provide a solution that integrates with Automatic Vehicle Locater (AVL) and Mobile Data Terminal (MDT) or tablet technology. Evaluation criteria will include qualifications and experience, project management plan, technical approach, and pricing. The RFP timeline indicates a notice of intent to award in October 2022, a notice to proceed by November 1, 2022, and potential project completion by December 31, 2025, contingent on all option years being executed. Proposers are required to hold their pricing for 120 days from the proposal opening date.

The procurement has a Disadvantaged Business Enterprise (DBE) goal of 2.49%, with SAMTD strongly encouraging DBE participation. The current incumbent vendor is RouteMatch, whose legacy system is no longer supported and requires replacement. Funding for the project will be a combination of federal FTA 5307 grant funds and SAMTD local funds. On November 15, 2022, SAMTD issued a Notice of Intent to Award the contract to Via Mobility, LLC, with a protest period running from November 15 to November 25, 2022. The contract will be awarded to the responsible, responsive proposer whose proposal is determined to be most advantageous to SAMTD. While specific budget details are not publicly disclosed to maintain a competitive environment, the procurement requires proposers to include all wages, supplies, profit, and overhead in their proposed pricing. The contract is structured as a firm fixed price, task order-driven requirements contract with a total compensation limit for the base term.