Cybersecurity Services

The City of Meriden, Connecticut is issuing Request for Proposal (RFP) 026-50 to procure comprehensive cybersecurity services including 24/7/365 Security Operations Center (SOC) monitoring and cybersecurity support for the municipality's information technology infrastructure. The selected vendor must deliver continuous monitoring of servers, endpoints, network devices, identity systems, cloud services, firewalls, and VPN systems; provide threat detection and intelligence capabilities; offer incident response assistance; and furnish cybersecurity advisory services to maintain a strong security posture across the City's technology environment. Qualified respondents must demonstrate experience operating a 24/7 SOC, supporting government or municipal clients, and managing mixed on-premises and cloud environments, with key personnel holding relevant certifications such as CISSP, GIAC, CISM, or Security+ and possessing experience with the NIST Cybersecurity Framework and CIS Critical Security Controls. Proposals will be evaluated on four criteria: Qualifications & Experience (30 points), Demonstrated Ability of Key Personnel (20 points), References from Past Clients (20 points), and Detailed Pricing (30 points). The solicitation was released on March 17-18, 2026, with a question submission deadline of March 25, 2026 at 4:00 p.m. EDT and a proposal response deadline of April 1, 2026 at 11:00 a.m. EDT; all submissions must be made electronically through the City eProcurement Portal in two sealed parts covering qualifications and proposed fees. Inquiries should be directed to Susan Martel at the City of Meriden Purchasing Department, 142 East Main Street, Room 210, Meriden, Connecticut 06450.

The RFP documentation does not specify any set-aside designations, restrictions on organizational types, or preferences for disadvantaged enterprises, indicating the procurement is open to all qualified vendors. No incumbent vendors or current contractors are identified in the available documentation. The initial contract term is thirty (30) days, with options for up to two additional three-year renewal terms available by mutual written agreement of both parties. Vendors must provide three references, preferably from government or public sector clients, and submit pricing proposals for implementation and ongoing monitoring services with one-year, three-year, and five-year pricing plans, with all pricing excluding federal excise taxes and Connecticut sales and use taxes. The solicitation documents do not specify an estimated total contract value or budget range, and successful vendors must obtain a Certificate of Insurance meeting the City's Risk Manager requirements before contract execution via Purchase Order.