Court Based Rental Assistance Program (CBRAP) Application and Grant Payment Management Software

The Illinois Housing Development Authority (IHDA) is seeking a comprehensive cloud-based and cross-platform software solution for its Court Based Rental Assistance Program (CBRAP). The procurement targets an end-to-end software system designed to support public application submission, internal application review, and grant payment management for emergency rental assistance statewide. The proposed solution must support 300 concurrent application processors and 5,000 concurrent active users, with multi-lingual capabilities in English and Spanish. Key technical requirements include paperless processing, e-signature capabilities, robust security features (including SOC2 Type 2 certification), and integration with existing platforms like Oracle. The solicitation follows a detailed procurement timeline, with a pre-submission conference scheduled for September 18, 2025, proposal due date of October 21, 2025, vendor demonstrations in November 2025, and anticipated notice of award publication in December 2025. Evaluation will be comprehensive, with 972 total available points distributed across technical requirements (20%), commitment to diversity (20%), vendor demonstration, and pricing components. The proposed contract term is two years, with potential renewal options for up to eight additional years, with an initial go-live date targeted for July 2026.

The procurement includes a significant emphasis on diversity, equity, and inclusion, with a 20% evaluation factor dedicated to the Commitment to Diversity form. Vendors must provide detailed documentation across six key diversity categories, including Business Enterprise Program goal compliance, subcontracting with women, minority, and disabled-owned businesses, DEI spending and time investments, DEI policies, and organizational staff diversity. While specific budget ranges are not explicitly disclosed in the available documents, the pricing table suggests a flexible contract structure with potential service engagement up to 10 years. Vendors must be registered in the Illinois Procurement Gateway and complete mandatory disclosure forms, including verification of not being barred from state contracts and compliance with ethical standards. The solicitation encourages participation from diverse businesses and requires vendors to demonstrate meaningful engagement with women, minority, and disabled-owned business communities. Potential respondents must carefully document their diversity efforts, as points will not be awarded without proper supporting documentation.