Consultant for Organizational Assessment Services

The Maryland Department of Human Services (DHS), specifically the Family Investment Administration (FIA), is seeking a consultant to perform a comprehensive Organizational Assessment under contract number FIA/COA-25-001. The procurement is for consulting services to analyze the current organizational structure, operational functions, and staffing levels, with a primary focus on the Grants Management Office and the Office of Home Energy Programs. Key deliverables include a project plan, interim and final recommendations, an implementation plan, and a final report, all to be submitted in PowerPoint/Google Slides and written formats. The assessment aims to identify challenges such as program fund depletion, project execution delays, lack of accountability, and inadequate grants oversight, with the ultimate goal of increasing effectiveness, improving resource allocations, and enhancing operational efficiency across economic assistance programs. The contract is scheduled to run from approximately June 15, 2025, to January 14, 2026, with a potential extension to implement recommendations. Potential contractors must be registered with the State Department of Assessments and Taxation (SDAT) and the electronic Maryland Marketplace (eMMa), with relevant NAICS Codes including 541611 (Administrative Management and General Management Consulting Services) and 541612 (Human Resources Consulting Services). The proposal is due by May 21, 2025.

The procurement includes a 5% Minority Business Enterprise (MBE) goal, with specific requirements for MBE participation and documentation. Contractors must complete detailed MBE participation forms, demonstrating good faith efforts to include certified minority-owned businesses as subcontractors, with provisions allowing MBE prime contractors to self-perform up to 50% of the overall goal. Additional compliance requirements include completing a Bid Proposal Affidavit, Non-Disclosure Agreement, and Conflict of Interest Affidavit, which cover areas such as commercial nondiscrimination, minority business enterprise participation, and investment activity disclosures. While no specific incumbent vendor is mentioned, the contract involves handling sensitive information, including Personally Identifiable Information (PII) and Protected Health Information (PHI), requiring strict confidentiality measures. The pricing document indicates a comprehensive financial proposal with fully loaded fixed unit pricing, though no specific contract value is currently populated. Interested vendors must carefully review all attached documents, including the Data Use Agreement and sample contract, which provide detailed requirements for data handling, reporting, and contract performance.