2._NASPO_Scope_of_Work_for_Organizational_Assessment__5.1.pdf

This Scope of Work (SOW) is issued by the Maryland Department of Human Services' Family Investment Administration (DHS/FIA) for a Consultant to perform Organizational Assessment Services. The contract, identified by the control number FIA/COA-25-001, is scheduled to run from approximately June 15, 2025 to January 14, 2026, with a potential extension to implement recommendations. The primary objective is to conduct a comprehensive analysis of DHS/FIA's current organizational structure, operational functions, and staffing levels, with a focus on identifying and addressing specific challenges in the Grants Management Office and the Office of Home Energy Programs. The consultant will be required to provide deliverables including a project plan, interim and final recommendations, an implementation plan, and a final report, all to be submitted in both PowerPoint/Google Slides and written formats.

The procurement has a 5% Minority Business Enterprise (MBE) goal, with potential NAICS Codes including 541611 (Administrative Management and General Management Consulting Services) and 541612 (Human Resources Consulting Services). The consultant must be registered with the State Department of Assessments and Taxation (SDAT) and the electronic Maryland Marketplace (eMMa) to be eligible. Key challenges identified include program fund depletion, project execution delays, lack of accountability leading to decreased productivity, and inadequate grants oversight. The assessment aims to help DHS/FIA increase effectiveness, improve resource allocations, explore cost-saving opportunities, and enhance operational efficiency across its various economic assistance programs, which include Supplemental Nutrition Assistance, Temporary Assistance for Needy Families, Medicaid, Energy Assistance, and Refugee Resettlement Programs.