Conducting, Tabulating and Reporting on Surveys

Vermont Division of Vocational Rehabilitation is requesting proposals for conducting, tabulating, and reporting on two separate survey initiatives, with proposals due July 10, 2026. The DVR, a statewide direct service organization within the Department of Disabilities, Aging and Independent Living in the Agency of Human Services, seeks a contractor with demonstrated experience in survey design and administration, statistical analysis, and familiarity with vocational rehabilitation or disability services environments.

Task 1 requires development and administration of a Consumer Satisfaction Survey to assess satisfaction with DVR services. Task 2 involves designing and implementing ongoing monthly Consumer Surveys for Staff Performance Review to evaluate individual counselor performance as part of DVR's staff evaluation process. The contractor is responsible for survey validity, appropriate sample sizing, statistical analysis, and timely delivery of findings to support organizational decision-making and quality improvement.

The RFP indicates pricing, contract duration, and renewal options will be negotiated based on contractor proposals. The contract will be funded through DVR's operational budget. The ongoing nature of the Staff Performance Review surveys signals an extended engagement with potential for continued work beyond an initial term, contingent on performance and DVR's continued need for evaluation services.