Computer Aided Dispatch/Records Management System

This is a Request for Information (RFI) issued by the Nevada Department of Public Safety (DPS), Records Communication and Compliance Division (RCCD) for a Computer Aided Dispatch/Records Management System (CAD/RMS) solution. DPS is seeking to identify a CAD/RMS system to replace their current Spillman FLEX suite of products used by over 40 state and local law enforcement agencies across Nevada. The RFI provides an overview of the current system, including users, system modules, interfaces, infrastructure, security, and operations and support requirements. DPS is interested in solutions that can meet a variety of business needs, such as computer-aided dispatch, records management, mobile capabilities, NCIC/NCJIS/NLETS access, and integration with other systems. Vendor responses are due by November 12, 2021, and should include details on implementation approach, proposed solution, cost estimates, and past performance. DPS notes that the current Spillman FLEX suite is hosted on-premise and supported by Motorola Solutions, but is open to considering cloud-based or other deployment models in the proposed solutions.

The RFI states that DPS does not intend to select a vendor or solution based on the responses, but will use the information gathered to potentially develop and issue a Request for Proposals (RFP) in the future. Cost estimates provided by vendors should include licensing, maintenance, support, and other implementation-related expenses. While the RFI is focused on the needs of Churchill County, the proposed solution is expected to serve over 40 state and local law enforcement agencies across Nevada. The RFI does not mention any set-aside designations or restrictions on the types of organizations that can respond, and does not provide any information on incumbent vendors or current contractors.