Commercial refrigeration repair and maintenance, Austin State Hospital

The Texas Health and Human Services Commission (HHSC), on behalf of the Department of State Health Services (DSHS), is requesting bids on commercial refrigeration repair and maintenance services at Austin State Hospital under IFB HHS0017686, with bids due August 7, 2026 at 10:30 a.m. and questions due July 29, 2026 at 5 p.m.

The scope encompasses on-call repair and maintenance for commercial refrigeration, freezer, and ice machines at Austin State Hospital, Building 643 (4110 Guadalupe, Austin, Texas 78751). Contractors must respond to non-emergency calls within four business hours and emergency calls within two hours during regular business hours (7 a.m. to 4 p.m., Monday through Friday, Central Time). Contractors must hold current EPA Section 608 Universal Certification and demonstrate a minimum of three years of relevant experience with verifiable references. Comprehensive insurance is required: workers' compensation with employer's liability of $1 million per accident, commercial general liability of $1 million per occurrence / $2 million aggregate, commercial auto liability of $1 million, professional liability of $1 million, and umbrella liability of $1 million. Background checks are mandatory for all personnel prior to site access.

Pricing must be submitted as firm, fixed hourly rates for regular and emergency services plus a parts markup percentage on the provided Exhibit C Pricing Sheet. Historical annual spend for similar services is $37,755.90, provided as a guideline only. The initial contract term runs three years (September 1, 2026 through August 31, 2029) with an option for one additional year at the agency's discretion. Award will be made to the bidder offering best overall value to the state, not necessarily the lowest price. HUB subcontracting opportunities are encouraged but not required. All bidders must submit Exhibits A (HHS Solicitation Affirmations), C (Pricing Sheet), D (Bidder Reference and Qualifications Form), and Form 4109 (Texas Identification Number Application) if applicable. Responses remain binding offers for 240 days from the due date. Bids may be submitted through the HHS Online Bid Room or alternative methods identified in the solicitation package; physical submission location is 1100 W. 49th Street, Austin, Texas.