CNB Digital Agent Badges and Medical Patient Identification RFI

The Massachusetts Cannabis Control Commission has issued a Request for Information (RFI) to solicit vendor information regarding digital identification card solutions for multiple constituent groups. This market research procurement seeks to transition from physical printed identification cards to digital identification (dID) solutions for approximately 80,000 certified patients and caregivers, over 25,000 medical and adult-use agents, and Commission staff members. Vendors must provide detailed information on solution capabilities, user access and management features, integration with the Commission's existing platforms including the Medical Patient Portal, Licensing System, and Seed-to-Sale System, security certifications, and compliance with Massachusetts data protection laws. The solution must support third-party identity management applications such as Apple, Google, and Samsung Wallet. Respondents are limited to 10-15 pages and must include a signed cover letter with company information and relevant experience in Software as a Service, Platform as a Service, or software development. Vendors must provide a completed Costs Table detailing initial implementation costs, ongoing support and maintenance expenses, platform hosting, API and data export integration costs, training expenses, mobile application development, and customization costs on a one-time or recurring basis. Electronic responses via COMMBUYS are due by 5:00 PM on April 2, 2026, with a deadline for vendor questions set at 5:00 PM on March 6, 2026, and Commission responses to questions to be posted by 5:00 PM on March 18, 2026.

No specific set-aside designations or restrictions on the types of organizations that can respond are identified in this RFI. No incumbent vendors or current contractors are listed, though the procurement requires integration with existing Commission systems including the Medical Patient Portal, Licensing System, and Seed-to-Sale System. This is a market research RFI that does not constitute a commitment to issue a Request for Proposals or obligate the Commission to any procurement action; all response costs are the sole responsibility of respondents. Responses become public records under Massachusetts law, though trade secrets and commercial information may be kept confidential to the extent permitted by law. The Commission retains the right to request additional information, formal presentations, or demonstrations from selected respondents and may utilize independent consultants in the evaluation process. No award value or budget range is listed in this RFI, as it is for information gathering purposes only.