CMO-21-02 - Navigation Center, Shelter and Support Services

The City of Roseburg, located in Douglas County, Oregon, is seeking qualified vendors to establish and operate a Navigation Center for Shelter and Support Services through Request for Proposals (RFP) No. CMO-21-02. The primary objective is to create a full-service Navigation Center compliant with HB2006, which must be established by June 30, 2022 and include sleeping and restroom facilities within the urban growth boundary or rural residential zones. Required services encompass comprehensive case management, meals, sanitation, and support services designed to assist individuals experiencing homelessness. The center must be operated by a local government, local housing authority, religious organization, or nonprofit partnership, with proposers required to provide estimated annual operating costs and anticipated customer service numbers. Key deliverables include quarterly reporting on occupancy, client services, and housing outcomes. The original proposal deadline was September 9, 2021, which was later extended to October 13, 2021, at 2:00 PM, with an optional Zoom conference providing additional RFP details. Evaluation criteria will focus on the most advantageous proposal based on the comprehensive service approach and operational capabilities.

The RFP indicates that funding will be sourced from the Oregon Emergency Housing Account, with contractors expected to develop sustainable revenue streams through partner and funder collaborations. The procurement allows for multiple organizational types to respond, including local governments, housing authorities, religious organizations, and nonprofit partnerships, without specific set-aside designations for disadvantaged enterprises. Three responsive bidders were identified in the bid opening results: Acme Shelter Services, Haven Housing, and Community Care Providers, with daily service rates ranging from $85-$100 for navigation center services, $95-$115 for shelter services, and $65-$75 for support services. The contract will be awarded to the lowest responsive and responsible bidder, with an initial one-year term and potential for up to four additional one-year renewals. While specific budget ranges were not explicitly detailed, the daily service rates and requirement for estimated annual operating costs suggest a substantial financial commitment to establishing and maintaining the Navigation Center.