Citywide Website Redesign Project

The City of Rhinelander, Wisconsin is soliciting statements of qualifications for a comprehensive website redesign and development project through a Request for Qualifications (RFQ). The procurement seeks a vendor to replace the existing municipal website (currently www.rhinelandercityhall.org) with a modernized, database-driven platform featuring advanced content management tools. Key deliverables include creating a user-friendly, ADA-compliant website that is accessible across multiple devices and browsers, with a planned transition to the rhinelanderwi.us domain. The project involves implementing 62 functional modules covering content management, third-party application integration, and e-services such as parking citations and utility payments. Vendors must demonstrate municipal website design experience, provide at least three references, and submit detailed documentation including company profile, team member roles, and service capabilities. The RFQ response deadline is February 28, 2022, at 12:00 PM, with responses required in eight printed copies and one USB flash drive. The city will notify selected vendors on March 8, 2022, potentially conduct interviews on March 18, 2022, and make a final vendor selection by March 21, 2022, with a targeted website go-live date of October 1, 2022.

The procurement does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. Compensation will be determined through negotiation based on demonstrated competence and qualifications, with payment structured around milestone completion and itemized invoices. The project allows for flexible implementation over three to five years, accommodating potential budgetary constraints, and expects the selected vendor to maintain an ongoing relationship for future feature integration. While specific budget ranges are not detailed, the comprehensive nature of the project—involving 62 functional modules and extensive website redesign—suggests a significant investment in digital infrastructure modernization. The city anticipates a long-term partnership with the selected vendor, emphasizing continued technological development and support. Vendors must provide comprehensive documentation of their technical capabilities, including content management systems, hosting, maintenance, technical support, ADA compliance, security protocols, and cross-platform compatibility. The RFQ requires vendors to submit a PDF courtesy copy of their proposal via email to the City Administrator, in addition to the printed and USB submissions.