CCRI - Tridium Maintenance and Support

The State of Rhode Island, through the Community College of Rhode Island (CCRI), is seeking a comprehensive maintenance and service support vendor for its Tridium Building Management System (BMS) across four campuses located in Warwick, Lincoln, Providence, and Newport. The Request for Quotation (RFQ23002077) solicits proposals for quarterly maintenance and support services, as well as hourly call-in services during standard time, overtime, and holiday periods. Vendors must provide detailed pricing for maintenance services, including firm fixed quarterly rates and hourly rates for different service times, and are required to offer percentage discounts off manufacturer's list prices for parts. The solicitation covers an initial contract period from approximately April 1, 2023, through June 30, 2024, with options to renew for two additional one-year terms. Vendor questions were accepted from January 9 to January 20, 2023, with proposals due by February 14, 2023, at 2:00 PM EST through the Ocean State Procures electronic procurement system. Interested vendors must register in the system and can arrange site inspections through the Director of Facilities, though no questions will be entertained during these visits.

The procurement includes a mandatory 10% Minority Business Enterprise (MBE) and Women Business Enterprise (WBE) participation requirement, encouraging diverse vendor participation. Vendors must provide comprehensive insurance coverage, including $1 million in general liability, workers compensation, automobile liability, and $5 million in technology errors and omissions coverage. The State reserves the right to make single or multiple awards based on the most advantageous proposal. While no incumbent vendor information is explicitly provided, the solicitation indicates an existing Tridium Building Management System infrastructure that requires ongoing maintenance and support. No specific budget range or total contract value is stated in the documents, but the procurement suggests a multi-campus, comprehensive service contract with potential for renewal. Vendors must demonstrate technical capability to maintain direct digital controls (DDC) across multiple campus locations and provide responsive service during standard, overtime, and holiday periods.