CCRI Banner Technical and Functional Support Services

The Community College of Rhode Island (CCRI) is seeking professional consulting services for Ellucian Banner technical and functional support through this Request for Proposal (RFP26005913). The procurement targets vendors capable of providing on-call professional consulting services for Banner and its related applications and systems, with engagements potentially being project-oriented or offering operational/functional support. Vendors must submit comprehensive proposals through the Ocean State Procures electronic submission system, with submissions divided into technical and cost proposal sections. The RFP requires detailed documentation and adherence to strict formatting guidelines. Evaluation criteria will include technical merit, cost, and small business participation, with the state reserving the right to select the most qualified vendor or cancel the solicitation. The proposal submission deadline is October 21, 2025, at 1:00:00 PM EDT, with the initial contract period expected to commence around February 1, 2026, for one year and potential renewals for up to four additional 12-month periods contingent on vendor performance and fund availability.

The state has a strong emphasis on inclusive small business participation, with vendors being scored on their Minority Business Enterprise (MBE), Women Business Enterprise (WBE), and Disability Business Enterprise (DisBE) utilization rates. Vendors must provide comprehensive insurance coverage, including liability, workers compensation, professional liability, and technology errors and omissions insurance with limits ranging from $1,000,000 to $5,000,000. While specific award values are not explicitly stated, the RFP suggests this is a significant professional services contract with potential for multi-year engagement. The procurement appears to be open to consulting firms and technology service providers with demonstrated expertise in Ellucian Banner systems and higher education technology support. Prospective vendors should possess deep technical knowledge of Banner applications, strong project management capabilities, and the ability to provide both strategic and operational support to the community college's technology infrastructure.