Case Review Systems Maintenance

The Missouri Department of Social Services (DSS) has issued a Single Feasible Source (SFS) solicitation (SFS21-031) for Case Review Systems Maintenance, seeking a contractor to provide maintenance for web-based case review application software supporting two specific systems: the Family Assistance Management Information Systems (FAMIS) and the Missouri Automated Child Support System (MACSS). The software is custom-developed and tailored exclusively for the state agency's unique requirements, with an effective contract date of January 1, 2021. The solicitation period runs from December 22, 2020, at 4:00 PM CST to December 28, 2020, at 2:00 PM CST, during which interested vendors must submit responses either electronically through the MissouriBUYS system or via hard copy. The maintenance services will involve supporting the existing web-based case review applications, ensuring their continued functionality and performance. Key objectives include maintaining the specialized software's operational integrity and supporting the agency's critical case management processes. Vendors are required to carefully review the solicitation documents and submit their responses within the specified timeframe, with Lisa Donze from DSS serving as the primary contact for any inquiries.

The solicitation appears to be open to all vendors without specific set-aside designations or restrictions on organizational types. The contract explicitly prohibits the state agency from selling or distributing the software to any other party, indicating the software's proprietary and specialized nature. No incumbent vendor information is provided, and no specific budget range or estimated total contract value is disclosed in the available documents. Payment terms are established as Net 45 Days, with delivery specified as Free On Board Destination. The jurisdictions potentially impacted by this contract include Clark County and Jefferson City in Missouri. Vendors are solely responsible for ensuring timely submission of their responses and must allow adequate time for potential technical support if needed. The solicitation does not specify line items or provide detailed pricing structures, suggesting a focused, direct procurement for ongoing software maintenance services.