Camera System Equipment, Maintenance and Repairs

The Texas Health and Human Services Commission (HHSC) and Department of State Health Services (DSHS) are seeking a contractor to provide comprehensive camera system equipment, maintenance, and repair services for Region 11, which encompasses eight counties including Cameron, Hidalgo, Nueces, and Webb. The procurement covers support, preventive maintenance, and emergency repair services for existing camera systems across eleven specified service locations, with requirements including technician response within four hours during business hours and emergency dispatch within one hour of notification. Qualified contractors must demonstrate a minimum of two years of relevant experience, provide three verifiable references for similar services, and ensure all personnel undergo background checks. The solicitation (HHSTX-HHS0016854) requires bidders to submit detailed documentation including a completed Pricing Sheet, HUB Subcontracting Plan, Bidder Reference Form, and Solicitation Affirmations. Key evaluation criteria include the bidder's ability to meet requirements, performance delivery capability, and pricing. The deadline for submitting questions is January 12, 2026, at 12:00 PM, with final bid responses due January 30, 2026, at 10:30 AM. The initial contract term will begin upon award and expire on August 31, 2026, with options for two one-year renewals.

The procurement includes a mandatory Historically Underutilized Business (HUB) Subcontracting Plan with a 26 percent HUB utilization goal, established through the 2009 State of Texas Disparity Study. Respondents must complete their HUB participation using one of five specified methods, with detailed requirements for soliciting HUB subcontractors and maintaining compliance through monthly Progress Assessment Reports. The existing infrastructure involves multiple camera system models from manufacturers including LTS, 2M Technology, Geo Vision, and Digital Watchdog, deployed across twelve office locations in South Texas with varying storage capacities and channel configurations. Contractors must maintain comprehensive insurance coverage, including workers' compensation ($1,000,000 per accident), commercial general liability ($1,000,000 per occurrence), commercial automobile liability ($1,000,000), professional liability ($1,000,000), and umbrella liability ($1,000,000). While specific award value is not explicitly stated, the procurement indicates a minimum expected contract value of $100,000, with HHSC reserving the right to award to a single or multiple contractors based on best value considerations.