CALST / Systemwide Gift Cards
Closed State & local contract opportunity Posted
- Solicitation number
- 827-2026
- State
- California
- Responses due
Opportunity facts
- Point of contact
-
- Erika Takenaka etakenaka@calstate.edu
Opportunity details come from caleprocure.ca.gov. Updated .
About this opportunity
The California State University system is requesting proposals for systemwide gift card services to be used by CSU campuses and authorized locations, with proposals due September 18, 2026. The scope requires access to a broad catalog of physical and digital gift cards across retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid categories, with the ability to maintain relationships with major national brands and identify newly available merchants throughout the contract term.
The supplier must accommodate one-time, recurring, and scheduled orders; process both small and high-volume bulk orders; provide shipment tracking for applicable orders; offer expedited and rush order capabilities; and maintain real-time or near real-time order status tracking. Fraud prevention and theft protection procedures are mandatory, as are administrative, technical, and physical safeguards for confidential customer and ordering information. The vendor must provide customer support during normal business hours (9 a.m. to 5 p.m. PT) and deliver detailed invoices itemizing merchant, denomination, quantity, discounts, fees if applicable, shipping charges, and total order value.
Vendors must access the solicitation through CSUbuy at https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=CalState. The contact for this bid is Erika Takenaka at etakenaka@calstate.edu. No additional information will be posted on the CSU website.
Opportunity text
The CSU seeks proposals from qualified vendors of Gift Cards. This solicitation may be used by CSU campuses and authorized locations. The supplier shall: 1. Provide access to a broad catalog of physical and digital gift cards across multiple merchant categories, including retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid cards. 2. Maintain relationships with major national brands and identify newly available merchants throughout the contract term. 3. Accommodate one-time, recurring, and scheduled orders. 4. Process both small and high-volume bulk orders. 5. Provide shipment tracking information for all applicable orders. 6. Provide expedited and rush order capabilities when requested. 7. Maintain procedures to prevent fraud, theft, unauthorized activation, and misuse. 8. Protect confidential customer and ordering information through appropriate administrative, technical, and physical safeguards. 9. Offer real-time or near real-time order status tracking. 10. Provide customer support during normal business hours (9am ¿ 5pm PT). 11. Provide detailed invoices identifying merchant, denomination, quantity, discounts, fees (if applicable), shipping charges, and total order value. VENDORS ARE TO VISIT CSUBUY : https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=CalState THE CONTACT FOR THIS BID IS ERIKA TAKENAKA AT ETAKENAKA@CALSTATE.EDU NO OTHER INFORAMTION WILL BE POSTED ON THIS SITE
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