Bid No. 24-240 Deputy Tax Collector Services

The City of Springfield, Massachusetts is seeking proposals from qualified vendors to provide comprehensive Deputy Tax Collector Services (Bid No. 24-240) for the Hampden County jurisdiction. The successful Proposer will be responsible for all aspects of delinquent tax collections on behalf of the City, utilizing a web-based collection system that allows access from various locations. The contract term is for three (3) years, commencing on or around July 1, 2024. Proposers must have demonstrable experience in municipal tax collections and be able to provide a secure, user-friendly system for City staff and taxpayers to access. The City is also soliciting proposals for separate Tax Title Management Services (Bid No. 24-242) and will consider combined proposals for both services. Proposals are due by May 15, 2024, and the City supports a goal of 20% minority and women participation in all contracts.

The City is open to proposals from qualified, full-service institutions with the necessary expertise and resources to effectively manage tax collections and title management services. There is no incumbent vendor listed, and the City has not provided a budget range for these services, which will be compensated on a percentage of tax collected basis. Interested parties are encouraged to review the attached legal advertisement for detailed requirements and submission instructions.