Bid # 6000003226 - Provide Homeless Outreach and Referral Services to Homeless Individuals at John F. Kennedy Airport

The Port Authority of New York and New Jersey is issuing an Invitation for Bid (IFB #6000003226) for homeless outreach and referral services at John F. Kennedy International Airport. The procurement seeks a qualified contractor to provide comprehensive outreach, transportation, and referral services to homeless individuals across all five terminals, AirTrain facilities, parking areas, and surrounding grounds on a 24/7 basis. The contractor must maintain a fully staffed team consisting of one Management Representative, one Certified Alcohol/Substance Abuse Counselor (CASAC/CASACT), six Team Leaders, six Outreach Workers, and one passenger van accommodating a minimum of seven passengers for transporting homeless individuals to shelters and social services. Bidders must demonstrate a minimum of three years of continuous experience in homeless outreach and referral services, satisfactory performance on at least one similar contract, and minimum annual gross income of $150,000. The evaluation criteria emphasize technical qualifications, pricing competitiveness across four annual contract years, insurance coverage requirements, and staffing capabilities. The Port Authority has scheduled a mandatory pre-bid meeting on March 9, 2026, at 2:00 PM via Microsoft Teams, with an optional facility inspection at JFK Administration Building 14 on March 13, 2026, at 12:00 PM. Electronic bid submissions are required through the Bonfire platform with a deadline of March 17, 2026, at 11:00 AM.

The contract includes good faith participation goals of 20% for Minority Business Enterprises (MBEs), 10% for Women-Owned Business Enterprises (WBEs), and 3% for Service-Disabled Veteran-Owned Businesses (SDVOBs), though these represent aspirational targets rather than set-asides. Bidders must provide all-inclusive hourly rate proposals for labor, monthly van charges, and monthly management fees across the four-year base term commencing June 1, 2026, and expiring May 31, 2030, with one optional one-year renewal period and a potential 120-day extension. Comprehensive insurance coverage is mandatory, including $2 million commercial general liability, $2 million automobile liability, workers' compensation at statutory limits with $1 million employer's liability, and $2 million professional liability. The Port Authority will assess liquidated damages for staffing shortfalls at 200% of the all-inclusive hourly rate, van unavailability at $100 daily, non-functional wireless phones at $100 daily per device, response time delays at $200 hourly, and uniform/identification violations at $50 per occurrence. All personnel must obtain background clearances through the Secure Worker Access Consortium (S.W.A.C.), with reimbursable costs for approved staff and non-reimbursable costs for rejected applicants. No specific budget range or award value has been publicly disclosed in the solicitation documents.