Aware case management customization

This state and local contracting opportunity is a Request for Proposal (RFP) issued by the South Carolina Commission for the Blind (SCCB) for the procurement of consulting services to enhance the efficiency and performance of its AWARE case management system (CMS). The project is divided into two phases: programmatic customization and implementation of changes, with the goal of streamlining operations, improving system functionality, and enhancing data reporting. The scope of services includes reviewing the AWARE CMS documentation, performing a comprehensive system review, providing customization recommendations, and supporting the implementation of the customizations. Offerors must submit their proposals by August 29, 2024, and the award will be posted on September 6, 2024. The contract period is estimated to be from September 9, 2024, to September 8, 2025. The RFP requires offerors to submit a detailed technical proposal outlining their approach and methodology, as well as a separate business proposal detailing the pricing and costs associated with the project. Evaluation factors include the offeror's technical approach, qualifications and experience, and pricing, with technical factors weighted more heavily than the pricing factor.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. The document also does not mention any incumbent vendors or current contractors, nor does it provide any information about existing infrastructure or technology that requires integration. The RFP also does not list a specific award value or budget range for this contracting opportunity.