API optiview annual maintenance

The City of Farmington, New Mexico is soliciting annual maintenance services for its API OptiView Document Imaging System under sole-source intent, with a Notice of Intent posted July 31, 2026 and objection deadline of August 15, 2026 at 5:00 p.m. The City has determined that Upland Software Inc., located at 900 S. Capital of Texas Highway, Austin, Texas, is the sole source capable of providing the specialized and proprietary maintenance required. Interested parties may submit written evidence by August 15 demonstrating that additional vendors possess the requisite functionality; if credible evidence is presented, the City may issue a competitive solicitation instead.

The scope includes annual support, technical assistance, and software upgrades for the continued operation of the document imaging system. The City's sole-source justification rests on its entitlement to technical support and software upgrades directly from the vendor and manufacturer, which provides access to specialized functionality and version upgrades essential for system operations.

The estimated contract value is $56,308.48 per year over a three-year term, totaling approximately $168,925.44. The formal solicitation is due August 30, 2026. The procurement is being administered by Jennifer Rowland, Chief Procurement Officer.