DeKalb County, Georgia, through its Department of Innovation & Technology, is procuring annual hardware support and maintenance services for Kofax scanners. This procurement seeks a qualified vendor to provide comprehensive support and maintenance coverage for the county's existing Kofax scanning equipment. The primary objective is to ensure optimal performance and reliability of the scanning hardware through scheduled maintenance, technical support, and repairs as needed. While specific deliverables and performance metrics are not detailed in the available documentation, the support services are expected to maintain operational continuity of the county's document scanning capabilities. The proposal submission deadline was January 17, 2020, with the same date serving as the posting date for this opportunity. Interested vendors should have demonstrated expertise in Kofax scanner systems and a proven track record of providing enterprise-level hardware support services.

The procurement documentation does not specify any set-aside designations, disadvantaged enterprise restrictions, or preferences for particular vendor classifications. No incumbent vendor information or current contractor details are provided in the available materials. The existing Kofax scanner infrastructure represents the technology requiring integration and ongoing support, indicating that the selected vendor must be fully compatible with and knowledgeable about this specific scanning platform. No specific award value or budget range is disclosed in the posted opportunity information. Interested organizations should contact DeKalb County's Department of Innovation & Technology directly for additional procurement details, technical specifications, and submission requirements.

Annual Hardware Support and Maintenance

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