Alarm system services

Toho Water Authority (TOHO) is soliciting competitive bids for comprehensive alarm system services through Invitation for Bid (IFB-26-002) across multiple facilities in Osceola, Orange, and Polk counties, Florida. The procurement seeks a qualified and licensed contractor to provide 24/7 monitoring, testing, inspection, maintenance, and repair services for fire, security, and critical temperature alarm systems. The selected contractor must ensure compliance with NFPA 72, NFPA 70, Florida Fire Prevention Code, and local regulations, with key deliverables including remote monitoring, timely service call responses, and periodic system inspections. Critical response time requirements mandate emergency repairs within four hours, routine service calls within two working days, monitoring activation within five working days, and new equipment installation within ten working days. Key procurement dates include a question submission deadline of December 29, 2025, at 5:00 PM and a bid due date of January 15, 2026, at 2:00 PM, with electronic submissions required through the Bonfire portal. Award will be made to the lowest responsive, responsible bidder deemed most qualified to provide the specified services.

The contract requires the contractor to be registered to do business in Florida and provide specific insurance documentation, including E-Verify registration, worker's compensation insurance, commercial general liability, comprehensive automobile liability, and an umbrella policy with defined minimum coverage amounts. The initial contract term runs through January 31, 2029, with options for two additional one-year renewal periods and potential unilateral extension by TOHO for up to ninety days. Bidders must submit pricing on TOHO's standardized Bid Price Form, which includes line items for panel reprogramming, monthly monitoring fees, hourly labor rates, and a percent discount from catalog MSRP for parts and materials. The contract anticipates annual expenditures of approximately $60,000, covering alarm system assets across twelve TOHO locations including water treatment plants, wastewater treatment facilities, field services buildings, and administrative structures. The solicitation does not specify specific set-aside designations or restrictions for disadvantaged enterprises, focusing instead on technical capability and competitive pricing for maintaining critical utility infrastructure alarm systems.