Airport Concessions Consulting Services

The Metropolitan Knoxville Airport Authority (MKAA) is seeking Airport Concessions Consulting Services for McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX) through a Request for Proposal (RFP) released on June 5, 2025. The procurement targets consulting firms with a minimum of three years of experience in airport concessions consulting at small or medium hub airports. Consultants will provide comprehensive services including best practices advice, concessions program assessment, financial analysis, market research, tenant performance standards development, and support throughout concessions solicitation processes. The RFP will evaluate proposals based on five key criteria: overall qualifications and experience (15 points), primary consultant qualifications (15 points), method of approach (45 points), references (10 points), and fee schedule (15 points). Proposals are due by July 7, 2025, at 4:00 PM EST, with the RFP package available for download starting June 15, 2025. Potential interviews are scheduled for July 21-25, 2025, with final notification of the selected proposal expected by August 25, 2025.

Respondents must comply with MKAA's Disadvantaged Business Enterprise (DBE) Program and submit proposals through the secure online network BidNet Direct. The selected consultant will provide services on an as-needed basis, focusing on enhancing the airport's concessions areas including food and beverage, retail, specialty retail, vending, and other passenger amenities. While specific budget ranges are not explicitly stated, the RFP indicates the contract will be structured as an as-needed consulting engagement. The scope of work suggests a comprehensive, strategic approach to optimizing the airport's concessions offerings and financial performance. Organizations interested in responding should demonstrate expertise in airport concessions consulting, with a particular emphasis on small to medium hub airports, and be prepared to provide detailed insights into improving the airport's revenue-generating concession spaces.