Aircraft Managment Solution (AMS)

The Texas Department of Public Safety (DPS) is seeking a comprehensive Aircraft Management Solution (AMS) vendor to provide a turnkey hosted software platform for managing aircraft operations. The solicitation requires a pre-existing, commercially available Software-as-a-Service (SaaS) platform with at least seven years of operational history, capable of managing records for over 25 aircraft including Airbus AS350 variants, H125, H145 helicopters, and fixed-wing Cessna and Pilatus models. The solution must support approximately 100 pilot and aircrew personnel profiles, offering seamless implementation, integration services, ongoing maintenance, support, and training. Evaluation criteria will allocate 40 points for technical requirements, 20 points for vendor performance indicators, and 40 points for cost. Key deadlines include a virtual pre-bid meeting on December 3, 2025 at 10:30 AM, a written questions deadline of December 5, 2025 at 5:00 PM, and electronic response submissions due by December 19, 2025 at 5:00 PM Central Time. The anticipated contract award date is March 1, 2025, with an initial five-year contract term and potential six-month extension option.

The procurement includes a Historically Underutilized Businesses (HUB) requirement with a 26.0 percent goal for "Other Services" category, mandating that all respondents complete a comprehensive HUB Subcontracting Plan. Vendors must provide TX-RAMP or FedRAMP Level Low certification for cloud-based solutions and complete a Consensus Assessments Initiative Questionnaire (CAIQ). Strict cybersecurity requirements include mandatory penetration testing, multi-factor authentication, audit log maintenance, and annual security awareness training. While no specific incumbent vendor is mentioned, the solicitation requires vendors to provide evidence of financial resources, including audited financial statements or Dun & Bradstreet reports. Respondents must attend the mandatory pre-bid meeting to remain eligible for consideration, and the contract does not guarantee minimum compensation. Cybersecurity insurance and potential liquidated damages of up to 100 percent of total contract value are additional key requirements for potential vendors.