Agile Digital Development

The Commonwealth of Pennsylvania's Department of General Services is procuring Agile Digital Development services through an Invitation to Qualify (ITQ) contract designed to establish a pool of qualified contractors for digital service work across executive agencies. The primary objective is to ensure digital experiences for Pennsylvanians are simple, seamless, and secure, with a focus on fixed-price, deliverables-based IT services projects. Contractors must first register as a Procurement Vendor and create a user profile in the PA JAGGAER Portal, with qualifications accepted only electronically through this platform. The contract covers ten distinct service categories, ranging from Digital Service Discovery to Digital Service Upskilling, with specific requirements including submission of an Agile ITQ Rate Card, providing evidence of previous digital service project experience, and completing a Digital Maturity Assessment. For projects under $100,000, agencies can select any qualified contractor, while scopes over $100,000 require a formal Request for Quotes (RFQ) process. The solicitation is posted on May 12, 2025, with a final due date of June 2, 2030, and technical support available through JAGGAER at (800) 233-1121.

The contract explicitly prohibits the purchase of hardware, software, and staff augmentation services, and has specific qualification criteria that include enterprise platform certifications and comprehensive technical assessments. Contractors must meet an enhanced minimum wage requirement of $15.00 per hour and comply with information technology policies, data protection, cybersecurity, and privacy standards. Annual System and Organization Controls (SOC) reporting, including SOC 1 Type II and SOC 2 Type II reports, is mandatory, along with specific insurance coverage requirements. Agencies may utilize this ITQ for a maximum of $2 million annually, with contractor selection based on best value criteria. While no specific set-aside designations are mentioned, the comprehensive assessment process emphasizes technical capability and digital service maturity across seven key dimensions: Agile/Iterative Development, Human-Centered Design, DevOps, Security, Accessibility, Technical Proficiency, and Digital Service Playbook understanding. Hourly rates for various technology and professional roles are stratified by experience level, ranging from $100 to $150 per hour for 35 distinct job roles, providing a transparent and flexible pricing structure for technology consulting and implementation services.