Afterhours Call Answering Services, IFB-FS-2025-06-EL

The Judicial Council of California is seeking bids for an Afterhours Call Answering Services contract (IFB-FS-2025-06-EL) to provide qualified, licensed service providers capable of handling urgent or emergency facility-related calls. The solicitation aims to establish a Standard Agreement with a single Service Provider to support various jurisdictions including Lake Riverside CDP, Marin City CDP, Twin Lakes CDP, Hidden Valley Lake CDP, and Yosemite Lakes CDP. Interested firms must demonstrate expertise in afterhours call management and meet specific licensing requirements. The invitation for bid (IFB) was posted on September 30, 2025, with proposal submissions due by October 20, 2025. Prospective bidders are instructed to review the complete solicitation details on the Courts Bidders / Solicitations web page, which outlines comprehensive work requirements and submission guidelines.

While specific set-aside designations are not explicitly detailed in the provided information, the procurement appears to be open to qualified service providers with appropriate licensing and expertise in call answering services. The contract seeks a service provider capable of managing urgent facility-related calls, suggesting a need for professional, responsive communication capabilities. The solicitation does not specify an exact budget range or award value, though it indicates the intent to select a single vendor through a competitive bidding process. Potential respondents should carefully review the full IFB documentation to understand the complete scope of requirements, evaluation criteria, and technical specifications necessary for a successful bid. Interested firms should prepare comprehensive proposals that demonstrate their ability to meet the Judicial Council's afterhours call answering service needs across the specified California jurisdictions.