Administration of the City of Troy's Worker's Comp. and Section 207A & 207C

The City of Troy, New York is conducting a Request for Proposal (RFP) for comprehensive workers' compensation claims management services covering approximately 1,000 active and retired municipal employees. The procurement seeks a qualified agency to administer the City's Worker's Compensation and Section 207A & 207C Programs, with a contract term from January 1, 2026, through December 31, 2029, and an option for a two-year extension. Required services include prompt injury reporting, claims processing, medical bill review, Independent Medical Examination authorization, legal representation coordination, monthly and quarterly reporting, and injury prevention program development. Proposals must be submitted by November 3, 2025, at 12:00 PM EST, with submission requirements of one original and four copies to the City Comptroller's Office. The evaluation criteria will focus on the proposed plan, agency qualifications, service delivery methods, and total proposed pricing, with a comprehensive review of the agency's capability to manage the city's workers' compensation needs effectively.

The RFP explicitly encourages participation from Minority-Owned Business Enterprises (MBE) and Women-Owned Business Enterprises (WBE), indicating a commitment to diverse vendor participation. While specific budget ranges are not detailed in the document, the RFP requires proposers to provide comprehensive fee structures with a guarantee that no additional fees will be charged without prior written City consent. The procurement appears open to third-party administrators, insurance agencies, and specialized workers' compensation management firms with demonstrated experience in municipal worker's compensation programs. Prospective vendors must be prepared to provide detailed documentation of their capabilities, including past performance, claims management technologies, reporting mechanisms, and injury prevention strategies. The City of Troy's procurement approach suggests a thorough vetting process aimed at selecting a vendor that can provide comprehensive, cost-effective workers' compensation administration services with a strong emphasis on employee health, safety, and efficient claims management.