ADA Remediation Services

Volusia County is seeking qualified bidders for ADA Remediation Services through Invitation for Bid (ITB) #26-B-31JD, with a focus on digital content accessibility services. The procurement involves comprehensive document remediation, compliance certification, and digital accessibility testing for county departmental materials. Specific services include remediation of native PDFs and documents created in Microsoft Office and Adobe applications to ensure conformance with WCAG 2.1 AA guidelines and compatibility with assistive technology like JAWS and NVDA screen readers. Evaluation criteria will include past performance (requiring three references from governmental entities), delivery response time (two-business-day email response), and financial stability. Key deadlines include January 8, 2026, for submission of questions, with responses due January 22, 2026, by 3:00 p.m. through the County's eProcurement Portal. A non-mandatory solicitation opening is scheduled for January 22, 2026, at 3:01 p.m. via Microsoft Teams. The contract will initially be awarded for three years with potential for two additional one-year renewals, contingent on mutual agreement and County Council approval.

The procurement includes a local preference of three percent for bidders with documented permanent locations in specific Central Florida counties (Brevard, Lake, Orange, Osceola, Seminole, or Volusia) for at least six months prior to the solicitation closing date. Contractors must meet specific requirements, including maintaining professional liability insurance with minimum limits of $1,000,000 per claim and $2,000,000 aggregate, complying with E-Verify regulations, and maintaining drug-free workplaces. While no specific budget range is explicitly stated, the County will pay invoices within twenty business days and allows for annual price redeterminations after the first year based on documented increases in wages, fuel, or materials, using either the Employment Cost Index or Producer Price Index. Successful bidders will be required to provide an hourly rate for documentation purposes, though this will not be a primary evaluation factor. The procurement allows for Electronic Funds Transfer and requires contractors to possess all necessary state and local licenses.