A327. Virginia Works Hub

The Commonwealth of Virginia, through the Department of Workforce Development and Advancement (Virginia Works), is seeking proposals for a comprehensive technology solution to provide and manage workforce services across the state, specifically targeting jurisdictions including Henrico County and Roanoke City. The procurement aims to acquire a robust technology platform that will offer workforce services to individuals and businesses, including project management for implementation and ongoing system maintenance and support. Key deliverables include a fully integrated technology solution capable of managing case activities, tracking client and employer data, facilitating job matching, and generating compliance reports. The solution must support between 100,000 to 200,000 job seeker registrations annually, with capabilities for both self-service and staff-assisted users. Evaluation criteria will include assessments of case activity management (8 points), program management (8 points), system and data capabilities (8 points), implementation approach (7 points), supplier profile (7 points), small business participation (5 points), and contract agreement review (10 points). Proposals are due by June 7, 2024, at 2:00 PM Eastern Time, with an anticipated initial contract term of two years and potential for up to three additional one-year extensions.

The procurement includes significant set-aside requirements for DSBSD-certified small, women-owned, minority-owned, and service-disabled veteran-owned businesses (SWaM), with suppliers that are certified small businesses receiving maximum points for SWaM Participation. While no incumbent vendor is explicitly identified, the RFP references existing cloud services and security requirements that the selected supplier must integrate with or comply with. The contract will be funded through state and potentially federal sources, with a budget of approximately $1.3 million annually, excluding implementation costs. The proposed solution must seamlessly integrate with existing systems, including the Virginia Workforce Connection (VaWC), without modifying the Virginia Unemployment Insurance System (VUIS). Suppliers will be expected to manage data conversion for up to 600,000 unique entities, including job seekers, staff, and businesses. The procurement emphasizes a comprehensive approach to workforce technology, seeking a platform that can provide a consistent user experience across virginiaworks.gov and support the state's diverse workforce development needs.